Help
Frequently asked
Delivery, returns, materials and care — the questions we get most.
Delivery times depend on the shipping methods you configure in WooCommerce. Update this answer once your carrier and dispatch times are confirmed.
Yes — set your zones and rates under WooCommerce → Settings → Shipping. Remote-area surcharges can be added there.
Yes, every price is in AUD and includes GST where applicable.
Unused pieces in original condition can be returned within 30 days of delivery. See the Returns page.
Our care and styling guide covers washing, airing and storage for every material we stock.
Not yet. Remove or update this answer if that changes.